Meet Your Service Team 
Local: Halloween group photo  

Hello! We are the members of the Operations Team in Shanghai, China.
As you can see from the pumpkin and the group photo below, we were celebrating Halloween , selecting Kings & Queens, the carpet show … Cigna is a place where we encourage personality, diversity and uniqueness. Please always remember you are one of a kind, we will!

Overseas: UK
Ms. Iris Cullen, Customer Service Representative
Hello, I am Iris, from Greenock, U.K.

As part of our customer centricity focus, I believe in:

  • Taking full ownership on every call to ensure we deliver world class service.
  • Tailoring our approaches to meet each individual’s needs, setting clear solutions, and following through on our promises.
  • Always calling members back when you say you will do so.

In my spare time, I enjoy spending time with my family and enjoy doing Zumba as a way to stay fit and healthy.