Established in Shenzhen on August 4, 2003, Cigna & CMB is a Joint Venture Life Insurance
Company invested by China Merchants Bank and Cigna Insurance Group.
Convenient and efficient, easy for customers’ claims
In 2015, we offered claim service for more than 155,000 customers with the total compensation amount more than RMB 449 Million
With continuous high efficiency of claim service, our average compensation duration for standard case was 2 working days and compensation rate is above 90%, which provided easy access for customer to convenient claim service.
Launching the first session “Xiaonuo Fans Festival “ for customers
In August, we launched the first session “Xiaonuo Fans Festival” for our customers, title as “Trust+1”.
Concentrating on Customer Centricity and their experience, we provide
comprehensive and convenient insurance and service guarantee.
E- policy and membership service
With our E- service system, customers can do their policy service "just stay indoors":
Inquiries , policy borrowing, receiving dividend, self-payment, insurance renewal, and claims, etc.
Professional health management
“Perfect Life”, professional health management APP, providing you health assessment, diet management, step counting, health test
and activities offers you and your families a healthy and happy life.
Prizes and Social Responsibilities
Blossoming in operation management, value growth, product and service innovation, talent strategy, and social responsibilities.
Winning Class-A under the classified regulation regime by China Insurance Regulatory Commission among life insurance companies.
Corporate Social Responsibility
We spare no efforts to do our CSR projects.
In 2015, We donated
3 libraries, bringing knowledge to the left-behind children in remote Chongqing countryside and building their dreams,;
2 safety experience classrooms to assist children to grow up safely and healthily.
We also worked with children suffering from cancer, and encouraged them to be happy and strong!