中文标题：招商信诺人寿保险有限公司河南分公司外籍来华人士金融服务指南
英文标题：Cigna & CMB Life Insurance Company Limited Henan Branch Financial Services Guide for Foreign Nationals in China
第三篇：纠纷解决与维权
Part 3: Dispute Resolution and Rights
当发生消费争议时，建议优先与金融机构协商；若未解决，可向国家金融监督管理总局、中国人民银行及其派出机构或当地消费者协会投诉。
When a consumption dispute occurs, it is recommended that you negotiate with the financial institution first. If it is not resolved, you can file a complaint with the National Financial Regulatory Administration, the People's Bank of China and its branches, or the local consumer association.
投诉渠道
Complaint Channels Protection
银行保险消费者投诉维权电话：12378
Complaint and Rights Protection Hotline for Bank - Insurance Consumers
中国人民银行金融消费者咨询投诉电话：12363
Consultation and Complaint Hotline for Financial Consumers of the People's Bank of China
消费者投诉举报咨询电话：12315
Consumer Complaint, Report, and Consultation Hotline
招商信诺河南分公司伴您安心在中国！
Cigna & CMB Life Insurance Company Limited Henan Branch is with you ensuring your peace of mind in China!